do i need an appointment?
Yes. Appointments ensure that each bride and her guest have ample time to browse our selection of beautiful gowns. Our boutique works by 90 minute appointments so we can give you the undivided personal attention you deserve. To book your appointment, head over to our “Contact Us” section as we book appointment by phone and email. We welcome browsing and we try to accommodate last-minute weekday appointment inquiries but please do call ahead . To schedule an appointment, please contact us at least 24 hours before the desired appointment date to check availability.
when do i arrive?
Please arrive on time for your appointment. In most cases, we have appointments immediately prior and immediately following your appointment, so should you arrive early or late, we may not be able to assist you. Should you be running late to your appointment (15 minutes or more), we reserve the right to cancel your appointment and allow walk-ins during your designated time.
who should i bring?
Sometimes less is more!!! We may not always agree with this but when it come to wedding dress shopping, we do!! Family and Friends who’s opinion you truly value and who understand your personal style. Our boutique can accommodate 4-5 guests in your party. We are a cozy little boutique with limited seating to make your experience feel a bit more intimate. We ask that you please do not bring children, as our boutique is not child-proof, this is an adults-only appointment!! Plus, this is your time to shine!!!
how do i pay for my dress?
We accept two forms of payment (credit cards and cash). We require a 50% deposit to order your wedding gown and the remaining balance is due upon arrival of your gown at our boutique. Dresses sold “off the rack” must be paid in full. Please note we do not allow refunds, cancellations, exchanges or returns.
how far in advance do i need to order my dress?
Each designer has their own production schedule but the typical time frame is about 6-8 months prior to your wedding to avoid any stress. However, we do have some designers that can accommodate rush request, although rush fees may apply. Budget a month or so for alterations - our dresses are made to standard sizes, so some tailoring is to be expected. We do discourage shopping for your dress when you have more than 12 months before your wedding as trends can change seasonally.
what should i bring to my appointment?
Bring with you a strapless bra, nude undergarments, and any desired shape wear. Undergarments are required during your appointment. Brides who do not wear undergarments will not be allowed to try on the gowns. Shoes similar in height to those you plan to wear on your wedding day can also be helpful. We ask our brides to please refrain from wearing heavy makeup and self-tanner to their appointment.
are food or drinks permitted?
We ask that you do not bring food/drinks (including alcohol) into the boutique. Our goal is to protect our gowns in the store, so that each bride can walk down the aisle in a spotless dress of her dreams. Plus, we have several great restaurant in our plaza perfect for celebrations.
what if I need to cancel or reschedule my appointment?
For cancellation and rescheduling of appointments, we require these changes to take place via phone cal/emaill at least 48 hours before your scheduled appointment. This allows us enough time to open that time slot to other brides. We will call/email 48 hours before your scheduled appointment to confirm and do need a response to allow us to have your fitting room ready for your arrival.
will I need alterations?
Yes! And you will be so happy you finally got something fitted perfectly for you. Alterations are an essential finishing touch to any gown. Alterations will make the gown truly yours. When purchasing a dress, we take your measurements to order you your standard size. However, alterations are need to make the dress fit perfectly. We understand that this is an added cost no bride wants to pay, but trust us....you will love how you look in you gown after alterations are complete. We are happy to refer professional seamstresses located throughout the valley. We leave the final choice of who will alter your gown up to you!
Bella Lily FAQ is here to help our brides learn more about how and what to expect in when they visit our salon