do i need an appointment?
Yes. Appointments ensure that each bride and her guest have ample time to browse our selection of beautiful gowns. Our boutique works by 90 minute appointments so we can give you the undivided personal attention you deserve. To book your appointment, head over to our “Contact Us” section as we book appointment by phone and email. We try to accommodate last-minute weekday appointment inquiries but please do call ahead . To schedule an appointment, please contact us at least 24 hours before the desired appointment date to check availability.
Is there a charge for my bridal appointment?
Absolutely not!! We know how expense weddings can be and we would hate to add another expense. Our brides deserve an experience that is a step above the rest. Every bride will be pampered and made to feel special. We believe that it is the little things that matter the most which is why we invite you to relax in our chic boutique while enjoying fresh flowers, soft music and of course, beautiful wedding gowns.
when do i arrive?
Please arrive on time for your appointment. In most cases, we have appointments immediately prior and immediately following your appointment, so should you arrive early or late, we may not be able to assist you. Should you be running late to your appointment (15 minutes or more), we reserve the right to cancel your appointment and allow walk-ins during your designated time.
who should i bring?
Sometimes less is more!!! We may not always agree with this but when it come to wedding dress shopping, we do!! Family and Friends who’s opinion you truly value and who understand your personal style. It is all about you and your bridal style.
Our boutique can accommodate 4-5 guests in your party. We are a cozy little boutique with limited seating to make your experience feel a bit more intimate.
We love kiddos, however, since our boutique is NOT child-proof, this is an adults-only appointment. We care about the little ones and do not want to see them get hurt. Plus, this is your time to shine!!!
how do i pay for my dress?
We accept two forms of payment (credit cards and cash). We require a 50% deposit to order your wedding gown and the remaining balance is due upon arrival of your gown at our boutique. Dresses sold “off the rack” must be paid in full. Please note we do not allow refunds, cancellations, exchanges or returns.
how far in advance do i need to order my dress?
Each designer has their own production schedule but the typical time frame is about 6-8 months prior to your wedding to avoid any stress. However, we do have some designers that can accommodate rush request, although rush fees may apply.
Budget a month or so for alterations - our dresses are made to standard sizes, so some tailoring is to be expected.
We do discourage shopping for your dress when you have more than 12 months before your wedding as trends can change seasonally.
what should i bring to my appointment?
We always welcome pictures and we LOVE Pinterest so go ahead and show us your wedding boards!!
Bring an open mind as bridal styles can surprise you. Be open to different silhouettes, colors and fabrics.
Please bring undergarments!! Bring with you a strapless bra, nude undergarments, and any desired shape wear. Brides who do not wear undergarments will not be allowed to try on the gowns.
Shoes similar in height to those you plan to wear on your wedding day can also be helpful.
We ask our brides to please refrain from wearing heavy makeup and self-tanner to their appointment.
are food or drinks permitted?
We all love our Starbucks on the go however, we ask that you do not bring food/drinks (including alcohol...no BYOB please) into the boutique. We also ask that you let friends and family know this policy prior to arriving. But don't be bummed as we have several great restaurant including a cute little coffee shop in our plaza perfect for your "I said Yes to the dress" celebrations.
what if I need to cancel or reschedule my appointment?
For cancellation and rescheduling of appointments, we require these changes to take place via phone cal/emaill at least 48 hours before your scheduled appointment. This allows us enough time to open that time slot to other brides. We will call/email 48 hours before your scheduled appointment to confirm and do need a response to allow us to have your fitting room ready for your arrival.
will I need alterations?
Yes! And you will be so happy you finally got something fitted perfectly for you. Alterations are an essential finishing touch to any gown. Alterations will make the gown truly yours. When purchasing a dress, we take your measurements to order you your standard size. However, alterations are need to make the dress fit perfectly. We understand that this is an added cost no bride wants to pay, but trust us....you will love how you look in you gown after alterations are complete. We are happy to refer professional seamstresses located throughout the valley. We leave the final choice of who will alter your gown up to you!
Bella Lily FAQ is here to help our brides learn more about how and what to expect in when they visit our salon